Continuing Education FAQs

PASD COVID-19  FAQ’S

Added 4/03/20
In our attempts to streamline students’ and families’ Canvas views, you may have noticed that some Zoom sessions are listed in the calendar view. By April 15th, we hope to have this in place for all courses. Please ensure your student(s) have checked all their courses in the calendar view.  This will ensure you will see all live Zoom sessions on your calendar.



Added 3/31/20
We are overwhelmed with the amount of work coming from so many different directions—and trying to balance the work needs of the adult(s) in the home while trying to help elementary children feels impossible:
To address the lack of continuity on Canvas, all teachers are now posting in modules (K-12).  All assignments, videos, and learning materials are contained with the module
Students can see due dates for ALL subjects by using the calendar feature
K-12 students should focus on core content subjects first
We fully recognize the challenge of balancing competing needs.  We are doing our best to make the process more seamless, which could lessen the need for parental support.  My best advice at this point is to recognize all you can do is the best you can do.  We are all learning how to navigate in this new world, and we all need to bear with each other as we learn and grow. 

I am concerned with my elementary child being asked to view YouTube videos, since they may have access to inappropriate content:
We are in the process of moving all videos from YouTube to our own platform so children are not automatically sent to other videos at the conclusion of the one they are to view.  We will make this changeover as quickly as we can, and appreciate your patience as we move in this direction.

How will you handle grading?
Teachers are grading assignments, but we are flexible with due dates at this time. We understand we are all working through many challenges, and that this may affect assignment completion. Please reach out directly to your teacher with any concerns. We are here to support you! 

I’ve heard the District/Board/Administration believe this on-line form of learning is superior to face-to-face education:
I can unequivocally say this is not the case.  We did not choose this new situation, but have and will continue to deliver a thoughtful “continuance of learning” instruction to all students.  It is not our choice to be virtual, but it is our obligation to teach the children to the best of our capability.  

Are teachers tracking attendance?
At this point we are monitoring the students who are interacting with lessons/activities/Zoom sessions in Canvas—not for the purpose of reporting attendance to the state, but to ensure we can identify those students who might need some additional help accessing the information.

Added 3/23/20
Will we still be required to administer statewide assessments—PSSA, PASA, and Keystone Exams?
The state has cancelled statewide assessments including PSSA, PASA, and Keystone exams for the 2019-2020 school year 

Added 3/20/20
My family is needing some additional support during this time.  

We are fully aware this is a scary time for all of us.  PASD is providing support in the following areas:
o Grab & Go Lunches are available for any student (age 0-18) Monday – Friday.  You do not have to be on the free & reduced lunch list. Visit our website for times & locations.

o Laptops are available for students who do not have access to a computer in their home.  To reserve a laptop for your student, please call 484-927-5078. 

o We have a limited number of internet “hotspots” available as well.  We are working on some possible “small group” solutions, and will let you know as quickly as those are in place.

How can I support those families needing some help?
o We are collecting food and non-perishables to put together emergency food boxes for those who may be in need during these difficult times.  We are collecting items to distribute THIS FRIDAY…if you would like to donate food for this week, please bring any of the items on THIS LIST to Barkley Elementary between 1 – 3 pm tomorrow (Thursday).  We know this is short notice…we promise there will be more opportunities and more notice moving forward!

o If you would like to make a monetary donation, PCEF Together We Can Fund will support all of the efforts listed above.  Thank you in advance for whatever you can give.

PCEF Together We Can Fund
PCEF logo

Parents appreciate the communication, but are feeling overwhelmed with the number of emails from all directions:
We hear you!!  We are trying to consolidate as much information as we can to come in the Phantom News, so you don’t receive multiple emails with the same info.  

We think many of you are probably receiving email alerts each time your child’s teacher(s) are adding info to their Canvas page.  Both students and parents can receive email alerts through Canvas.
To change your Canvas settings:
o Login
o Click Account
o Click Notifications
Notifications are sent as one of four delivery types: send right away, daily summary, weekly summary, or don't send. If you change a setting, the change is made immediately to your account. Notification settings apply to all of your courses; you cannot change settings for individual courses.

If my child misses an online video session, will he/she be penalized?
NO!!  That is definitely not the intention.  We are looking for students to engage in learning, but they will not be penalized if they miss live sessions.  All sessions will be recorded to watch in the future.  Right now we are focused on providing time for teachers and students to interact.

The third marking period is scheduled to end tomorrow—are you moving that date?
No, we have decided to keep March 20th as the end of the third marking period.  We are continuing to provide instruction, even though it is being delivered in a different manner, and are following our school calendar.

My middle/high school student still has work which needs to be completed and/or turned in to the teacher for this marking period…what happens?
Secondary students will have until midnight Wednesday (3/25) to turn in any work which was assigned prior to the mandatory closure of our schools last Friday. Outstanding work can be found by accessing the grading tab of the student’s canvas account. Teachers may choose to provide alternate assignments which can be completed online to satisfy that requirement.  

I requested to borrow a laptop for my student, and haven’t received a time to come in to pick it up
We had a huge demand for laptops, and have needed to divide the pick-ups into multiple days.  We did have some people pick up yesterday, and more are scheduled for tomorrow.  If you have not been contacted, please be patient…we are scheduling additional pick-up times for next week.

If you requested a hotspot, we are still waiting for a shipment.  We will contact you as soon as they arrive and schedule a time for you to come in.

We are having some challenges with Canvas/Technology, and haven’t heard back from anyone…help!
Over the past week, we have pulled our Technology staff in multiple directions.  The biggest priority (and where most of our time has been focused) has been preparing laptops for families who do not have computers at home.  

We are working through the emails and phone messages as quickly as we can.  I know it’s frustrating, but I again ask your patience.  We are reassigning some staff to specifically help with responding to parent/student questions and challenges in a timely fashion.

My child tried to join a Zoom session earlier today, and was locked out.
I have multiple children and some Zoom times conflict with other activities, so we may miss one…

The Zoom licenses our teachers use have a maximum number of students who can participate in any one session.  We are in the process of acquiring licensing which will allow us to increase that number as needed.  

Please don’t feel your child needs to view every Zoom session live.  At this time, teachers will record all NEW instruction for later viewing in Canvas, so you can access at a time that works best for your family.

At the secondary level, not all synchronous online video sessions (such as online office hours) constitute new learning, so we ask teachers to use their best judgement in deciding what to record and post.

At the elementary level only, teachers will be recording all online sessions, even if the sessions are not direct instruction. 

Who do I contact for…
Continue to reach out to your child(ren)’s teacher(s) first with any questions or concerns.
If you need additional assistance after talking to a teacher, please contact the building principal.
Assistance with food—grab & go lunches, Phantom foodpacks, transportation, etc.
Elementary—Alyson Riffey 484-927-5117
Secondary – Kayla Richards 484-927-5027

IEP’s or any Special Education issues
Your child’s individual Special Education Teacher or Case Manager
If you need additional help:
Elementary Amy Diaczenko 484-927-5063
Secondary Holly Pettine 484-927-5073

Canvas
Canvas@pasd.com

Technology—need to borrow a laptop/hotspot or internet access
484-927-5078 
Spanish helpline  484-927-5006
Portuguese helpline  484-927-5009

Will we still have a Spring Break?  Will the last day of school be extended?

This is a very fluid situation, and we all know things can change very quickly. 
 However…
o Our expectation is that we will have a Spring Break as planned
o Our expectation is that we will end on June 10th as planned


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